Changing the Conversation in Healthcare

image_thumb columns1Created jointly by the UVA’s School of Medicine, the School of Nursing, the Medical Center, and the physician practice plan, Health Services Foundation: To build a collaborative culture that is “moving as one.”

Since its inception, the Center has worked with many groups across the Health System to facilitate improvements in clinical care, education, and inter-professional communication.

Examples include:

  • Strategic Planning for the School of Nursing
  • Creating guiding principles to aid in the restructuring of the curriculum and teaching methodology for the School of Medicine
  • Changing the culture and building a cohesive interdisciplinary leadership team for Health South and Physical Medicine and Rehabilitation
  • Clinically, we have helped inter-professional work groups enhance communication, efficiency, discharge planning, and teamwork.  This work has led to measurable improvements in patient satisfaction and employee morale.

To help share our success, the Center has recently published a book, Appreciative Inquiry in Healthcare: Positive Questions to Bring out the Best, an encyclopedia designed to guide other groups through the positive change process.

Guiding Principles

image_thumb_hands1Regardless of the group with which we are working, our efforts are always guided by these principles: We engage and empower people at all levels

  • We foster and grow curiosity and creativity, individually and institutionally
  • We value input from all levels, and consider the impact of change on all levels
  • We are conscious and committed members of our community

For more information about the Center and the services we offer, please browse the pages on the menu, or contact us.