Appreciative Inquiry in Healthcare Book Information

About the Book

image_preview_inquiry_healthcareAppreciative Inquiry in Healthcare: Positive Questions to Bring Out the Best is a practical “toolkit” designed to stimulate positive change and engage others in creating the healthcare environment so desperately needed today. It is an encyclopedia of positive questions to help teams bring out the best in patient care, quality and safety, professional relationships, academic medicine, leadership, and more.

Diana Whitney and the faculty of the Center for Appreciative Practice created this book as the result of dozens of hours of conversation and interviews across the UVA Health System. The Center’s interprofessional team worked with more than 30 groups encompassing all levels and aspects of healthcare, helping to guide them through the process of culture change. This book is the distillation of that work – outlining questions designed to:

  • Harness the creative energy and passion of people at all levels
  • Focus the positive energy on the challenges facing your healthcare organization
  • Create a culture of top-quality care
  • Learn about and support the best of caregivers, patients, and families
  • Embrace improvement opportunities with commitment and optimism
  • Build collaboration based on trust and a belief in the best of one another

Focus Areas

Questions in the book focus on these topics:

  • Keeping the Patient at the Heart of All That We Do
  • Helping Patient’s Deal with Loss and Transition
  • Offering Hope and Healing
  • Fostering Patients’ Health
  • Working Together in Teams
  • Caring for the Caregivers
  • Experiencing the Awe and Wonder of our Jobs
  • Hiring and Keeping the Best Employees
  • Making the Most of Medical Education
  • Ensuring Organizational Excellence
  • Creating a Positive Atmosphere
  • Fostering Safety
  • Demonstrating Effective Leadership

Although the book is designed to stimulate change in the healthcare arena, the questions can be easily adapted to other professional environments.

AI in Healthcare is available on or you can purchase a copy directly from the Center (which gets you a free bookmark!).