Services, Rates & Policies

Billing Policies

Late Arrival

On all instruments, users are charged from the beginning of their reservation time. This means that if you are late you will be charged for the time between your scheduled start and your actual arrival.

Cancellation/No-Show

No-shows will incur usage fees for the entire reservation, including assistance (if requested).
Cancellation deadlines are three full working days before the start of any sorting appointment and assisted appointments, and one full working day before any other FlowCore appointment or you will be charged. You must cancel your appointment in iLab by these deadlines.
Cancellations made after the deadlines are considered late and may incur full usage fees, like a no-show.  If someone else schedules and uses your canceled time, you will not be charged for that time. If no one else schedules or uses the time slot, you will be charged full usage fees for your late cancellation.

Instrument/Equipment Damage and Misuse

Any instrument/equipment damages from negligence or misuse resulting in extended instrument downtime and/or need for outside service will incur full cost of repair.

Billing Period

Facility users are billed every month for hourly usage.

Hours of Operation

9 am – 5:00 pm   Monday-Friday

After Hours Access

Trained and experienced users who have accumulated 20 hours of usage during normal business hours (9am-5pm Monday – Friday) may also request use of the instruments outside of the Core’s staffed hours.  The first time a user requests such an appointment, prior approval must be given by the core manager Mike Solga.  This initial request must be made at least 3 working days before the appointment.

Sorters and CyTOF

Rates Effective March 1, 2016

BSL2+ Samples

Aria:  $147.50/hr

FACSVantage:  $142/hr

Influx:  $160/hr

Other Samples

Aria:  $125.00/hr

FACSVantage:  $120/hr

Influx:  $140/hr

CyTOF

CyTOF:  $169.00/hr

Charges begin at the time scheduled plus one hour of set up time. This means if you are late you will be charged for the time you are late.

Cancellations: Must be made with at least three working day’s notice or you will be charged. You must notify the Flow Core staff of any cancellation of assisted services.

Benchtop Analyzers

Assisted

Attune Nxt: $96/hr

Aurora:  $98.41/hr

FACSCaliburs:  $92/hr

CyAn ADP:  $96/hr

LSRFortessa:  $121.00/hr

ImageStreamX:   $141/hr

MagPix:  $67/hr

Unassisted

Attune Nxt: $40/hr

Aurora:  $28.75/hr

FACSCaliburs:  $28/hr

CyAn ADP:  $33.00/hr

LSRFortessa:  $64/hr

ImageStreamX:  $92/hr

MagPix:  $38/hr

Cancellations: Must be made with at least one working day’s notice or you will be charged.

Minimum charge (ImageStreamX): One hour.

Minimum charge (Other Instruments): One half hour.

Assisted Services

Assisted services may be requested between the hours of 9am – 5pm.

Cancellations: Must be made with at least three working day’s notice or you will be charged.

Additional Services
  • Luminex Assay (for upcoming mouse, human and cell signaling runs click here)
  • Antibody Conjugation Services (click here for more information)
  • AutoMACS Pro – $50/hr
  • Data Analysis Workstation (unassisted) – $9/hr
  • Data Analysis (assisted) – $101/hr
  • FCSExpress Site License (Flow Cytometry Version) – $67.55/Quarter
  • FCSExpress Site Licence (Plus Version) – $140/Quarter
  • Flow Cytometry Training Course:
    • Lecture & Lab – $525.57 (UVa-affiliated) / $851.42 (non-UVa)(Includes coupon for 2 free hours of assisted analytical service – $168.00 value)
    • Lecture only – $371.07  (UVa-affiliated) / $601.13  (non-UVa)
  • Consultation – $88/hr  (non-core Users) / Free (core Users)
  • Declog Instrument – $92/hr (15 min. minimum)