Health system VPNs and VPN Tokens

SOM students access the clinical applications most often from workstations that are provided by the Health System’s Technology Services (HSTS) department in the clinical setting. For various reasons (too few computers available, midday patient updates, preparation for pre-rounding), students find it convenient to access the clinical applications from a personal computing device – particularly a laptop, occasionally a tablet. To do so, you will need a Virtual Private Network (VPN) Token and possibly VPN software.

  • VPN Token – a hardware or software device that is unique to the registered user and generates a sequence that is used as a second factor of authentication at login for many clinical information systems.
  • VPN Software – Titles like F5 Edge, Big-IP Edge, and Citrix Receiver that are installed on your computing devices to facilitate a secure network connection to the clinical information systems.

More info on requesting a VPN Token – https://med.virginia.edu/med-ed-tech/for-students/general-tech/virtual-private-network-vpn-devices/health-system-vpn/requesting-a-vpn-token/

More info on installing & using a VPN Token – https://med.virginia.edu/med-ed-tech/for-students/general-tech/virtual-private-network-vpn-devices/health-system-vpn/installing-the-vpn-token/

VPN Software can be downloaded from here: https://download.hscs.virginia.edu

Using a VPN Token – MobilePASS


Remote EPIC access on a Mac


Remote EPIC access in Windows


Remote EPIC access in iOS (iPhone or iPad)


Remote PACS access

For additional assistance, please contact the HSTS Help Desk via the following:
Phone: 434-924-5334