Training and Content

This course provides an introduction to RACI charts, a Lean communication tool used to clarify roles and tasks in a project. Contents include a video, exercise, and handouts. (13 min.)

This course uses the framework of the A3 problem solving worksheet to explore how metrics can improve problem solving skills. It consists of a 13 minute video that includes an A3 refresher, types of metrics, the importance and benefits of metrics, and guidelines and instructions on data collection. (13 min.)

Lean 101 is an introduction to Lean methodology. The six part series covers the 2 foundations of Lean, the 5 pillars of Lean, and 7 Lean Tools & Concepts (note: this video includes Process Documentation).  This course is a micro-training- videos ranges in length from 6-11 minutes.

This video introduces the user to the PDCA (Plan Do Check Act) problem solving tool, using a familiar example involving sharks. (20 min.)

This video covers the what, why, how & who of process documentation, as well as the tools, process mapping, and templates. (12 min.)

This video includes an A3 refresher, and an example of how to utilize an A3 through a familiar scenario. (23 min.)