We radically improve patient access, enhance the patient experience, and lead in the delivery of the highest-quality patient-centered care. We achieve this by:

  • Opening new ambulatory sites of care and recruiting more providers to enable the right care, in the right place, at the right time
  • Enhancing our “digital front door” capabilities and modernizing our ambulatory operations to improve access and ensure a seamless patient experience
  • Fortifying a quality and safety infrastructure that enables consistent measurement and achievement of high quality care that is of value to the patients we serve
  • Implementing clinical pathways to reduce unwarranted variation in care

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