Cancellation Policy

Purpose:

To ensure fair access to simulation resources and uphold the quality of educational programming, the Simulation Collaborative has established the following cancellation policy for all scheduled educational events.

1. Notice of Cancellation

All cancellations must be submitted in writing via email to the Director University of the Virginia Simulation Collaborative, Ryne Ackard, at rma8y@virginia.edu. The time and date of cancellation will be based on when the request is received.

2. Cancellation Timeframes and Associated Fees

3. No-Show Policy

Failure to appear for a scheduled event without prior notice will result in full billing.

4. Emergency Cancellations

In the event of a documented emergency (e.g., natural disaster, medical emergency), the Simulation Collaborative may waive cancellation fees at its discretion. Supporting documentation may be required.

5. Weather-Related Cancellations

If the Simulation Collaborative closes due to inclement weather or other unforeseen conditions, events will be rescheduled at no additional charge.

6. Modifications to Scheduled Events

Requests for minor modifications (e.g., participant list updates, timing changes) must be submitted at least five (5) business days in advance. All changes are subject to approval and resource availability.

7. Acknowledgment of Policy

By scheduling an event with the Simulation Center, all parties acknowledge and agree to adhere to the terms outlined in this cancellation policy.