Emergency Department surpassed its fiscal year goals for “Staff Work Together to Care for You” and “Overall Experience,” but also achieved a remarkable 4-point combined variance to goal. This achievement reflects their commitment to delivering high quality care and strengthening the patient experience through collaboration, efficiency, and compassionate service.
The Patient Experience Office delivered the awards, along with congratulations and some treats, to the winning teams. We commend this quarter’s winners for their remarkable dedication and continuous efforts to deliver an exceptional patient experience!
This content was originally released by UVA Connect.
