Clinical Services
From a grateful patient, February 2025:
“This was the best ER I have ever been to. The facility was very nice and felt clean and organized. Everything ran so efficiently, and I felt so cared for: from the valet to the person who wheeled me in on the chair, registration, and those taking my vitals. My lab work was done so smoothly and with little pain. The doctors and nurses and all who helped me treated me like a human being in a moment where I was exhausted and scared, which is something the ER in my hometown does not do. Thank you so much. The kindness, care, and quickness does not go unnoticed, and I am so grateful for everyone who helped me.”
UVA Emergency Department is staffed with specialty trained board-certified emergency physicians, specialized nursing staff, and driven and focused support care and administrative personnel. The newly opened expanded department provides the most sophisticated equipment and personal space for patient-centered care including admissions and consultations from providers within UVA Health.
No matter how big or how small the emergency, we provide specialized treatment in a friendly, confident and caring environment.
About Clinical Services
For more information, click below.
UVA Emergency Department (ED) is well-integrated with our city and county EMS Systems. Our local EMS providers are composed of career staff and volunteers. They are leading agencies on innovative patient care as well as paramedic education. Many members also work as patient care technicians in the ED, enhancing our team relationship.
Additional information:
The Department of Emergency Medicine is supported by critical care services. These include the Pegasus Air & Ground Transport, UVA Medic V, and the Medical Communication Center.
Pegasus is UVA’s critical care transport team. Pegasus is a specialized hospital-based air and ground transport service designed to transport critically ill and injured patients both for on-scene incidents as well as hospital transfers. The pilots, drivers, and crew members are experts in their fields. They have undergone extensive training and proficiency tests to verify their qualifications. This service has transported over 11,000 patients since being founded in 1984.
UVA Medic V is a branch of the Medical Transport Network within the UVA Medical Center. The Medic V team includes Emergency Medical Technicians and Paramedics. They provide designated medical care and transport within UVA Health and other designated locations. Medic V also coordinates and supports area rescue services as needed and agreed upon within a set area or designated area of coverage.
The Medical Communications Center, also known as MEDCOM, is co-located within UVA Health. It is a service that is unique as it monitors and provides assistance with communication with pre-hospital, inner-hospital, and community services and providers. Through MEDCOM, clear and concise communication is provided for urgent and emergent situations.
These three services, while not the only supporting services, are critical services used within UVA Health and directly associated with the UVA Emergency Department.
UVA Emergency Department is a state-of-the-art facility has dedicated space and staff for the care of pediatric patients (age 0-21 years). Emergency Medicine physicians and nurses see children and teens immediately and prioritize cases according to the level of urgency. No matter how big or how small the emergency, we provide specialized treatment in a friendly, caring environment, 24-hours-a-day, seven-days-a-week.
The safety and security of our pediatric patients, as well as efficient service, are among our top concerns. The Emergency Department provides:
- Private screening rooms for all patients
- Clean, safe waiting areas that are separate for adult and pediatric patients
- 24-hour-a-day security
- Equipment designed to fit children of all ages
- An innovative floor plan for efficient patient flow, diagnosis and treatment
- Consultations with pediatric specialists
UVA Emergency Department also treats suspected victims of sexual and/or physical abuse through comprehensive state-of-the art evaluations and consultations; appointments can be made by calling (434) 924-2231.
For urgent or emergent medical conditions requiring patient transfer and/or referral to the UVA Emergency Department (ED), please call the ED Main Desk at (434) 924-2231. ALL patient cases transferred to the ED MUST be discussed with the attending-on-duty prior to transport, in adherence to EMTALA guidelines. With rare exceptions, hospital inpatients cannot be transferred to the ED. There is an ED physician available 24 hours a day, 7 days a week. For more information regarding patient transfers, visit https://uvahealth.com/services/healthcare-providers/transfer-a-patient.
We look forward to helping you serve our community!