Service request in iLab

It is NIH and ORCA policy that researchers initiate service requests in iLab, so that researchers maintain control over their funds. As has been the case before, ORCA sends bills to principal investigators or someone they designate for review before funds are transferred, so that errors can be corrected.

Entering a Service Request in iLab

Below are illustrated instructions for entering a service request in iLab. The requester needs to be enrolled in iLab, and have access to a worktag chosen by the Principal Investigator. See getting started instructions in iLab for instrument reservations.

For a mass spectrometry project request:

  1. Log in to iLab (, choose the BAF Core, and click the request services tab.
  2. Find the service area and click the request service button.
  3. The next page has a section for a form, which is a way to record information about the samples or work requested; the actual request for billable services comes later.
  4. Enter your name and lab.
  5. Add row(s) to the table by clicking the green + button  next to add row(s) .
  6. Enter the requested information.
  7. To add the service(s) required, click the add service link (but not the green button as before) as shown below.
  8. Click on the service area you want (but not the arrow) to show the services in that area.
  9. In the list of services, enter a number in the Quantity box, then click the green + button .
  10. In section 3, Payment Information, you need to select the worktag for your project.
  11. Then you should see a list of your request which you can submit to the core.
  12. On this screen, under cost, the upper number is the projected cost.; the lower number in parentheses is the actual cost to be billed.