MobileIron (now called Ivanti)
MobileIron is a Mobile Device Manger (MDM). You can install it on smartphones and tablets to make it easier to access UVA Health resources (primarily @uvahealth.org email, EPIC, PACS, and Vocera. Installing it on your mobile device will also provide an automatic connection to the UVa clinical WiFi network (hscs-wireless) when available.
Caveats
Using an MDM like MobileIron does adjust some security settings and imposes constraints on your phone/tablet that you should be aware of:
- MobileIron requires that you change your device passcode every 60 days.
- MobileIron encrypts UVA Health data on your device .
- MobileIron Device Manager allows UVA Health IT to purge your device of health system/medical center data (not your personal data, contacts, etc.) in the case of the loss or theft of a device.
More information (including some benefits) – here.
Detailed instructions for installing MobileIron are available for both iOS/iPadOS and Android
Mobile device instructions to access other UVA Health applications (Vocera, Haiku, etc.) here – https://hit.healthsystem.virginia.edu/departments/mobile-device-technologies/
The HIT Help Desk is your best resource for working through individual problems with MobileIron. Their contact information is below:
Phone: 434-924-5334