MobileIron

MobileIron is a Mobile Device Manger (MDM) and form of Virtual Private Network (VPN) that can be installed on smartphones and tablets to facilitate access to Health System Technology Services (HSCS) email and some clinical applications (EPIC and PACS). Installing it on your mobile device will also provide an automatic connection to the UVa clinical WiFi network (hscs-wireless) in the hospital and clinics.

Caveats

Using an MDM like MobileIron does adjust some security settings and imposes certain constraints on your phone/tablet that you should be aware of:
  • MobileIron requires that you change your device passcode every 60 days.
  • MobileIron encrypts Health System data on your device .
  • MobileIron Device Manager allows Health System IT to purge your device of Health System/Medical Center data (not your personal data, contacts, etc.). This is only done in isolated cases. For example, the loss or theft of the device is reported.

Detailed instructions for installing MobileIron are available: http://www.medicalcenter.virginia.edu/mobile-device-setup

The HIT Help Desk is your best resource for working through individual problems with MobileIron. Their contact information is below: