MobileIron (now called Ivanti)

MobileIron is a Mobile Device Manger (MDM). You can install it on smartphones and tablets to make it easier to access UVA Health resources (primarily email, EPIC, PACS, and Vocera. Installing it on your mobile device will also provide an automatic connection to the UVa clinical WiFi network (hscs-wireless) when available.


Using an MDM like MobileIron does adjust some security settings and imposes constraints on your phone/tablet that you should be aware of:
  • MobileIron requires that you change your device passcode every 60 days.
  • MobileIron encrypts UVA Health data on your device .
  • MobileIron Device Manager allows UVA Health IT to purge your device of health system/medical center data (not your personal data, contacts, etc.) in the case of the loss or theft of a device.

More information (including some benefits) – here.

Detailed instructions for installing MobileIron are available for both iOS/iPadOS and Android

Mobile device instructions to access other UVA Health applications (Vocera, Haiku, etc.) here –

The HIT Help Desk is your best resource for working through individual problems with MobileIron. Their contact information is below: