EPIC and PACS

Starting in August 2026, students should use the UVA Health Citrix Application Portal to access EPIC and those instructions are linked below. Use your Health System userid and password to log in.

Instructions for accessing Epic Remotely through UVA Health Citrix Applications Portal

EPIC on mobile devices

EPIC Haiku (phones) and Canto (tablets) are available to students without installing an MDM starting in 2026. By linking your device on a computer, downloading the corresponding app, and configuring it, you can login to EPIC on your personal devices.

Health system instructions for EPIC Haiku or Canto (requires UVA Health login)

EPIC Secure Chat

As of 2026, UVA health has moved to Epic Secure Chat for paging and HIPAA-compliant messaging. If you will be on a clinical rotation in Charlottesville, it is recommended that you download EPIC Haiku or Canto to access secure chat and contact other clinical team members during your clerkship and post-clerkship phases.

The Health System has a learning page with resources on how to use and optimize EPIC secure chat, as well as answers to frequently asked questions.

If you need any addition help regarding EPIC, Heath System IT has a dedicated team for EPIC support.

Most students will access imaging from within EPIC so they will not need to access PACS directly on their personal computer. For those that do, you will need to run the UVA Health System VPN. Start the VPN and then access it using this link – https://pacsvm.hscs.virginia.edu/

Please contact us at mededweb@virginia.edu or contact Health Systems IT for further support.